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FREQUENTLY ASKED QUESTIONS

Search through all of our frequently asked questions. The answer to your question isn't on the list? Don't worry! You can contact us right away through our support page.

WE ARE HERE TO HELP.

Do you want a quick answer to your question? Below, you can find the answers to the questions we get asked the most by our webmasters. Can’t find the answer you are looking for? Get in contact with us through our support page, and we will guide you along the best path.

Starting
Find here all Starting-related questions.
Account
Find here all Account-related questions.
Identity validation
Find here all Identity validation-related questions.
Promo tools
Find here all Promo tools-related questions.
White label
Find here all White label-related questions.
Analytics
Find here all Analytics-related questions.
Payments
Find here all Payments-related questions.
Postback
Find here all Postback-related questions.

Starting

Please read below all Starting-related questions. Is the answer not sufficient? Or is the question not listed below? Get in contact with us through our support page.

Affilaxy is an affiliate program that you can use to drive traffic to our direct in-house offers. In exchange, you can earn a high commission percentage, or we pay a one-time fee for a conversion.

Anyone who is a website publisher, email marketer, blogger or has other means to bring traffic to our in-house offers can participate in our affiliate program. In simple terms, if you possess skills to refer users to our offers and want to earn money in return, we welcome you to be a part of Affilaxy.

No. There are absolutely no costs associated with being an Affilaxy affiliate. All you need to do is keep referring targeted users to our websites.

All you need to do is fill in our sign-up form by clicking here. Once you submit the form, your application will have to go through a review process for approval. We review all applications manually, so please allow 24–48 hours for your application to be processed. You will be notified by email of further details regarding any decision made regarding your application.

You do not need your own website to be a part of our program, as long as you have traffic to promote our offers. In addition, you can request your own unique white label website from us to get started.

Affilaxy is the best and highest-paying adult affiliate program out there. We pay up to 50% of the revenue share and €5.75 per lead to our affiliates. Moreover, our detailed, easy-to-use performance tracking system makes sure that our affiliates are guided accurately and encouraged to get the maximum benefit from our program.

For webmasters, there is absolutely no contract or commitment when it comes to your decision to remain an active affiliate. You reserve the right to stop promoting our program at any time. 

Generate your referral links using our offers page and share them using your chosen platform (visit the "Offers" section for further help). Once a user on our dating websites uses your link, any purchases made by him/her will earn you between 40–50% of the purchased amount. If you choose to use our pay per lead program, you will receive a one-time fee varying between €2.25 to €5.75. Furthermore, you can refer other potential affiliates to our network using our webmaster referral program and start earning a 4–15% commission from their earnings for life.

Account

Please read below all Account-related questions. Is the answer not sufficient? Or is the question not listed below? Get in contact with us through our support page.

You can create your account through this link. When you create your account, please make sure to fill in every form correctly. We may ask for further proof of any information provided by you.

You will receive an activation link in the email address that you provided in our sign-up form. Click on the email link to activate your account

We may have to decline your account application if you failed to provide accurate information regarding your address, company information, personal information, or payment information. We may also have to decline your account application if you fail to provide proof of earnings, statistics, or answers regarding your application.

If you wish to remove your account, you can reach out to our support team at moc.yxaliffa@ofni.

At any given moment, you can change your address information, personal information, business information or payment information. Note:  If you make adjustments to your account, we may request additional documents.

Identity validation

Please read below all Identity validation-related questions. Is the answer not sufficient? Or is the question not listed below? Get in contact with us through our support page.

We may ask you to complete an identity validation after your account has been approved. To combat fraud and to help fight money laundering, we take this process very seriously. If your documents are declined, we recommend contacting our support team. You can reach our KYC officer at moc.yxaliffa@noitadilav.

In our fight against fraud and money laundering, both individuals and businesses may be subjected to provide additional documents. If your documents are declined, we recommend contacting our support team. You can reach our KYC officer at moc.yxaliffa@noitadilav.

Promo tools

Please read below all Promo tools-related questions. Is the answer not sufficient? Or is the question not listed below? Get in contact with us through our support page.

We do offer API solutions. If you are interested in our API solutions, you can reach out to our support team at moc.yxaliffa@ofni.

We offer a wide range of customizable promotion tools like landing pages, registration forms, plug and play profiles, banners, and a profile feed. For more information towards our Promo Tools, we recommend visiting our Promo Tools page here.

White label

Please read below all White label-related questions. Is the answer not sufficient? Or is the question not listed below? Get in contact with us through our support page.

Everybody with traffic is eligible for a white label. We may ask for proof of statistics before you gain access to our White Label Builder.

There are absolutely no costs involved in creating your own white label website with Affilaxy.

You will be able to make changes to your white label using our white label builder.

We offer a variety of niches. Adult dating, affair dating, casual dating, SM dating, shemale dating, gay dating and mature dating.

We even recommend submitting your own layout. You can submit your layout at moc.yxaliffa@ofni and our support team will get back to you as soon as possible.

If you are not able to create a white label with our White Label Builder, our designer is ready to pick up where you left. Just contact us at moc.yxaliffa@ofni.

To get your white label approved, you need to make sure that your white label passes all of our rules. You can find the rules in our dashboard by navigating to the white label page and pressing on "Rules".

You can have as many white labels as you like. However, we require that every white label receives traffic. If you fail to send traffic to one of your white labels for a longer period of time, we may lock your white label and remove your access to our White Label Builder.

Within our revenue share program, you can use your own domain. If you want to use your own domain with our pay per lead program, we will request that you hand over the authorization key of your domain.

You can find our nameservers in our dashboard by navigating to the white label page and pressing on "Rules".

You don't need any hosting. We host and handle every aspect of the white label.

Analytics

Please read below all Analytics-related questions. Is the answer not sufficient? Or is the question not listed below? Get in contact with us through our support page.

Within your dashboard, you can track the clicks you've received on your referral link by navigating to the analytics page and pressing on "Clicks". Here, we show the gross number of clicks and leads you received per country.

You can find your earnings in your dashboard. If you'd like to see detailed information about your earnings, you can navigate to "Analytics" and press on "Stats" to view detailed information about your earnings.

You can find your campaigns in our dashboard by navigating to "Analytics" and pressing on "Campaigns". Here, you will be able to view detailed information regarding your campaigns.

Our statistics are live. 

You can export your statistics. On the analytics page and campaigns page, you can press on "Export data" and select your preferred file format. 

You can receive your statistics by email. Please get in touch with us at moc.yxaliffa@ofni to enable this feature.

Payments

Please read below all Payments-related questions. Is the answer not sufficient? Or is the question not listed below? Get in contact with us through our support page.

All payments will be made within 14 days (Net14) from the first of every month to your selected payment method.

We currently have two payment methods available on our website: PayPal and bank transfer. We are continuously busy determining which payment methods our affiliates prefer. In the future, we will introduce additional payment methods.

When you join our affiliate program, you are automatically subscribed to our self-billing program. This means we will send you a credit invoice on the first day of the month and will pay the outstanding balance within 14 days (Net14).

If you do not want to participate in our self-billing program, we can disable this for you. This will, however, mean that you will need to send us an invoice. You can send the invoice to moc.yxaliffa@ecnanif. You can find our company information here.

If you choose to keep participating in our self-billing program, you will receive a credit invoice on the first day of the month. 

It may take up to the 14th of a given month for you to receive your payment. If after the 14th of the month you haven't received your payment, please contact us immediately, and we will try to resolve this issue.

You can change your preferred payment method by logging in to your affiliate control panel. Visit the "Account" page in your affiliate panel to make any changes.

If you change your payment method, there is a possibility that we will ask for additional information, like proof of bank account ownership.

When you are logged in to your affiliate account, you can find the payouts per offer on this page. By navigating to "Terms of Program", you can find the payouts per country and program.

When you are logged in to your affiliate account, you can find your tier progress under "Account", or by clicking here.

Postback

Please read below all Postback-related questions. Is the answer not sufficient? Or is the question not listed below? Get in contact with us through our support page.

A postback is a tracking method that does not require any cookies, which makes it a safe way of conversion tracking.

With a postback you can handle all your conversions within your own system. This way, you can promote many offers while easily optimizing every campaign.

You can submit your postback in our dashboard by navigating to "Analytics" and pressing on "Postback".

We offer a wide variety of tokens. Get in touch with us at moc.yxaliffa@ofni to discuss if your tokens are compatible with our system.

All tracking platforms are compatible with our system. Therefore, all the parameters are accepted and compatible.

We allow webmasters to set up multiple postbacks per offer. Get in touch with us at moc.yxaliffa@ofni to discuss the implementation.

We run your postback when a conversion is made. This is either on a single opt-in, double opt-in or sale.

OUR SUPPORT IS LEGENDARY

Did you know that our affiliate managers work around the clock? They are here to guide you along the best path and will make sure you will get the highest return on investments.

QUESTIONS ABOUT OUR FAQ?

Couldn't find the question you are looking for, or do you have questions regarding our FAQ? You can contact us anytime by email, Skype or phone!

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